ERP Consultant

1 Opening

Second liner support on assigned ERP applications (Navision/ InforLN / Oracle EBiz )
Liaise as the primary support contact point with business operation users.
Understanding the business process and systems functionalities.
Ensure changes to business systems are well tested as enhanced by Level 3 (technical team) before deployment to production.
Work with Senior Business Consultants, Level 3 team, and Servicedesk to meet the expectations of the business users within the defined SLA (Service Level Agreement).
Support and collaborate closely with other front-end systems Business Consultants on system interfaces incidents.
To assist Senior Business Consultants in capturing user requirements; documenting existing or to be a business process.

Candidate must possess at least a Bachelor’s Degree in Computer Science business-related field
Has a minimum of 2 years of working experience with a combination of hands-on systems support business process analysis.
Working experience in a Finance /Accounting support role is added advantage.
Good command of the English and comfortable with process/functional documentation
Self-motivated with attention to detail.
Ability to work under time pressure, manage multiple groups of users while maintaining a positive and patient attitude.
Ability to process assignments in an efficient, accurate, and timely manner
Able to work with minimum supervision, as well as able to contribute to team deliverables.
Candidates should also possess the ability to work independently under minimal supervision, strong communication, and interpersonal skills.
Knowledgeable in ERP Systems such as Oracle EBiz Suite, Infor LN, MS Dynamic-Navision is also an added advantage.