Vietnam | IT Infrastructure | Full Time

System Administrator

1 Opening

In this role, you will :

  • Ensures availability, reliability, and optimal performance of system and network infrastructure services.
  • Manage current infrastructure environment
    • Respond to and resolve request/issues assigned through the ticketing system.
    • Ensure the uptime of the system and network infrastructure and meeting SLA.
    • Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
    • Capacity planning.
  • Install, configure and upgrade computer components and software for workstations, servers, networks, firewalls, and other related equipment.
  • Backup & restore:
    • Maintain a proper backup schedule.
    • Perform and test routine system backup and restore.
  • Perform technical analysis, design, and consultation for projects and proposals.
  • Proactively manage and maintain the system and network security.
  • Working closely with other departments/organizations and collaborating with other IT staff.
  • To ensure that the organization’s standards and processes are followed and adhered to.
  • Participation in defining and documenting best practices and standard operating procedures (SOP).
  • Maintain inventory and asset configuration documentation.

You are a great fit if you have :

  • Minimum 03 years experience providing support in complex compute & storage environments.
  • Hands-on experience with virtualization platforms, such as VMware and Linux KVM.
  • Hands-on experience with desktop, network, firewall, and server troubleshooting.
  • Hands-on experience in Linux and Windows OS platforms.
  • Good knowledge of LAN/WAN networking, IP routing, and firewall devices.
  • Familiarity with enterprise backup systems and best practices.
  • Proactive and able to solve problems efficiently.
  • Good command of English is essential.

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