IT Infrastructure | Full Time
System Administrator- IT Infrastructure
1 Opening
In this role, you will :
- Resolves and closes incidents/service requests as per help desk procedures & allocated timelines
- Escalates unresolved incidents/service requests within agreed timescales
- Communicates with the client regarding incident progress
- Ensures tickets are updated at all times until issues are resolved
- Performs staging of PCs
- Conducts hardware, software maintenance, and support
- Coordinates with the site-Procurement team for hardware new buy or repair
- Assists on IT security issues, policy compliance, and virus elimination
- Assists Infra Team when server/network maintenance is required
- Special events coverage
- To monitor, manage and maintain the data backup system schedules
You are a great fit if you have :
Requirements:
- Windows system administration
- Good knowledge of LAN/WAN networking, firewall device
- Linux/UNIX system administration knowledge
- Good command of English is essential
- The ability to write technical support documentation is a plus
Preferred:
- Bachelor’s Degree in Computer Science or another relevant field 2-4 years’ experience preferred
- Willingness to work flexible hours when needed
- Good at customer interface skills
- Good at interpersonal communication skills
- Understanding of customer satisfaction principles and practices
- Ability to work under pressure
- Proactive and able to solve problems efficiently
Other position that you may interest
Application Maintenance and Support
-
Application Functional Support
1 Opening -
Functional Team Lead - AMS
1 Opening
Consulting
-
Senior Functional Consultant
1 Opening -
Quality Assurance Engineer
1 Opening -
Project Manager - Consulting
1 Opening -
BI Technical Consultant
1 Opening -
QA Consultant
1 Opening -
ERP Consultant
1 Opening
Software Engineering
-
Software Engineer - Full Stack (NodeJS/Angular)
15 Opening -
Software Development Lead
1 Opening -
Software Engineer
4 Opening -
Software Engineer Teamlead - Full Stack (NodeJS/Angular)
1 Opening -
Software Engineer (.NET)
1 Opening -
Internship
8 Opening